AppleBlogTroubleshooting

Ultimate Guide to Fixing and Resetting OSX Yosemite LaunchPad

By August 11, 2014 23 Comments

After upgrading to OSX Developer Preview 10.10 with my Mac Developer account and running it without many problems for a week or two on my MacBook Pro (Retina, Mid 2012), I decided to do a clean-slate install for the first time in years, as well as switch to the public Yosemite Beta so I could upgrade to the GM release when it’s finished, something you are not able to do with the Developer Previews.

I had to create a bootable USB Drive to install OSX Mavericks clean, and then upgrade from there to the ‘new’ public release.  Creating the bootable USB was a pain in the ass to say the least.

After a few days of migrating data, I finally had Mavericks clean installed with FileVault enabled, and I had downloaded the Public Beta of Mavericks from the AppStore.  After installing I ran into a few LaunchPad-related installer problems.

Since iPhoto and other Apple proprietary softwares needed to be upgraded in order to run in the new Yosemite environment, I downloaded them from the AppStore and went to install.  Turns out, I had a stuck (un-deleteable) install of ‘OSX Developer Preview 10.10‘ which was keeping any future programs from being installed, I couldn’t pause it by clicking, I couldn’t remove it from my AppStore purchase list, nothing was working to get that failed/haulted/made-up installer from stopping to continue on my merry way.

Google, Trial, Error.

On the LaunchPad, it was icon-less (or transparent icon sometimes) with a white dashed border.  My initial attempts failed:

  • Left-click and hold and click the X
  • Holding Control/Option and left clicking and holding and clicking the X
  • Going to Applications folder and deleting ‘OSX Developer Preview 10.10’ (was not located there)
  • Navigate to User/Library/Application Support/Dock and removing those files, restart
  • Launching terminal and running the following command:
    sqlite3 ~/Library/Application\ Support/Dock/*.db "DELETE from apps; DELETE from groups WHERE title<>''; DELETE from items WHERE rowid>2;"; Killall Dock
  • Rebuilding the LaunchPad database by running the following command in terminal:
    rm ~/Library/Application\ Support/Dock/*.db; killall Dock

The REAL Solution

None of those worked, I was out of google-ing, but stumbled upon a random archived tweet someone sent, the following terminal command:

defaults write com.apple.dock ResetLaunchPad -bool true

followed by:

killall Dock

I went back to LaunchPad, the “broken” application was gone, but so was my iPhoto install, which was to be expected canceling and deleting all sorts of Dock/LaunchPad bits.  Opened the AppStore back up, clicked the iPhoto ‘Update’ button, and it proceeded to download the update and run the installer as initially desired.  I am not confident as to why this happened, but have seen a few other users having this issue, hopefully you google your way into this blog post!

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